Sarasota PC Monitor

President's Notes (10/03)

President's Message
Lunch & Learn Forum
by Phil Sorrentino
Member of the Sarasota Personal Computer Users Group, Inc.

Well, now I know where the “Computer Geek” forum participants went. They are alive and well and meeting for lunch, at Shaners restaurant, on the Tuesday after the SPCUG monthly meeting. If you miss attending the computer geek forum, you are welcome to join them at the restaurant. You don’t need a lot of experience, just a lot of enthusiasm. This forum is still a part of the overall SPCUG forum activity. The only difference is that this one is held at an off-site location and it is held at a time other than our monthly meeting or our Saturday education classes.

The Lunch and Learn forum is an opportunity for any and all members to get together with a very knowledgeable group of members. The group is headed by Jim Unger. Many of the Members Helping Members volunteers attend this forum. This forum is set up so that anyone can come to the forum with a question and have the benefit of all of the years of experience of the members attending that particular meeting. I attended the January Lunch and Learn meeting and was assured that no question would go unanswered. And that is just what happened.

During the meeting many questions were asked and to everyone’s gratification, there was always an answer, sometimes a few answers. From the answers, you could see that many of the attendees have a good deal of experience with computer hardware and software - just the kind of people that you would want to talk with when you have a vexing problem. Give it a try; you can contact them at LunchandLearnGroup@Verizon.net

An interesting outcome of my attending the January Lunch and Learn forum was the start of a new Members Helping Members capability. As you know, Members Helping Members is a benefit some of our volunteers provide. These members have volunteered to provide telephone help on particular hardware or software topics. The list of volunteers and topics is on our website www.spcug.org. Just click on “Favorite Links” and then “Members Helping Members Directory” to find a volunteer for a particular topic. By the way, any of you who think you might like to become a volunteer for some topic, even a new topic, just give me a call at 941-866-1676 or send me an e-mail at philsorr@yahoo.com. This new Members Helping Members topic will deal with the use of CrossLoop in diagnosing and correcting problems with members’ computers. Jim Unger, who is also the moderator of the Lunch and Learn forum, has agreed to help members with the CrossLoop capability. CrossLoop allows a helper to remotely control the computer of the person who is requesting the help (called the host computer). CrossLoop provides an easy, and free, way to give a friend access to your computer. After installation, your PC will be assigned a 12-digit randomly generated access code each time you start the program. You then give that number to the helper (by phone) so he can virtually share your desktop. Once connected, the helper will have full access to your machine. (Only do this with someone you know, and trust.) The complete system access and 128-bit encrypted connection, over the internet, combine to create a great solution for low-budget, long-distance tech help. Helpers can start and use applications on the host machine and save files (on the host computer), as if they were sitting in front of the host machine. Keep in mind, CrossLoop doesn’t work without explicit permission from the host computer user. The explicit permission is the 12 digit randomly generated number that is used as an access code. Without the access code, there is no access, none, never, nada, so it is safe to use. After corrections are made and the helper is finished, the computer is restarted and the previous connection is gone, as if it never was there. We are working on making this capability available to our members as soon as possible, so look for this new capability on the website Members Helping Members list, under the topic name “CrossLoop”. We also expect to have a “How to Use” article in the Monitor when the capability is available.

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Copyright 2010. This article is from the March 2010 issue of the Sarasota PC Monitor, the official monthly publication of the Sarasota Personal Computer Users Group, Inc., P.O. Box 15889, Sarasota, FL 34277-1889. Permission to reprint is granted only to other non-profit computer user groups, provided proper credit is given to the author and our publication. We would appreciate receiving a copy of the publication the reprint appears in, please send to above address, Attn: Editor. For further information about our group, email: admin@spcug.org//  Web: http://www.spcug.org/ 

The Sarasota Personal Computer Users Group, Inc. has 1,100+ members and was established in 1982. We are members of the Assoc. of PC User Groups (APCUG), the Florida Assoc. of PC Users Groups, Inc., and we are members of the America Online Ambassador Program.

See http://www.spcug.org  for all reviews from the Sarasota PC Monitor, go to the Newsletter Section.